Washing Machine Leaking? We Find the Hose, Seal or Pump at Fault in Solihull
A puddle under the machine is usually a hose, a door seal or a filter cap — cheap parts, quick fix, if you catch it early.
Booking fee plus hourly labour — the price is confirmed before any work starts.
What this costs
| Booked 14+ days ahead | £25 booking fee £85 per hour |
|---|---|
| Booked within 48 hours | £100 booking fee £65 per hour |
| Same-day call-out | £220 booking fee £45 per hour |
The booking fee secures the visit. Labour is then charged by the hour, so you only pay for the time the job actually takes.
Booking fee £25–£220
£25 + £85/hr booked 14+ days ahead, £100 + £65/hr inside 48 hours, £220 + £45/hr same day. Agreed before we arrive.
Covered under Leaks
Plumbing › Leaks — one of 17 documented jobs in this section.
Same-day washing machine leak repair
Urgent jobs can often be booked for today. Ask when you book and we will confirm the slot before you pay anything.
15 service areas
Birmingham, Coventry, Dorridge and 12 more across the West Midlands.
Where the water usually comes from
Most washing machine leaks come from a short list of parts. The inlet hose connection at the back works loose or its rubber washer hardens and stops sealing. The hose itself splits near the tap. The door seal perishes or collects debris and weeps during the wash. The filter cap at the front is left slightly loose after cleaning, or its O-ring fails. The drain hose jumps out of the standpipe or gets kinked. Less often, the pump seal or drum bearing is worn and water escapes from underneath the machine. Which one it is changes the repair completely.
Why a small leak becomes an expensive one
Washing machines sit in kitchens, utility rooms and upstairs bathrooms, often on timber floors or next to fitted units. Water creeping under a machine swells chipboard, lifts vinyl and stains the ceiling below — a damp patch on ceiling is a frequent discovery in flats where the machine is upstairs. Repeated damp also feeds mould and can reach wiring. Because these leaks are intermittent, they are easy to ignore until the floor has already taken the damage.
How we diagnose the leak
We ask when it happens: during filling, mid-wash, on drain, or only on spin. That tells us whether to look at the inlet side, the door, or the drainage side before we touch anything. We dry the area, run the machine through a cycle with the top or rear panel off where needed, and watch each joint with tissue and a torch. Hoses are checked for bulges and perishing, the filter housing is inspected for a loose cap, and the standpipe height and drain hose routing are checked. If water appears well away from the machine, that is a job for a leak detection plumber rather than an appliance repair — machines are often blamed for leaks that started under the floor.
How we fix it
Once we know the failing part, the water leak repair itself is usually quick. Inlet hoses and washers are replaced as a pair rather than one at a time, because if one has perished the other is not far behind. Door seals are renewed and the seating checked. Filter caps are reseated with a new O-ring, drain hoses refitted and clipped so they cannot jump out, and the machine re-levelled so water drains the right way. If the fault is internal — a pump seal or a split hose inside the cabinet — we quote before starting, because that is a different scale of work.
Keeping it dry
Replace rubber inlet hoses every few years rather than waiting for a failure, and check them for bulging when you next move the machine. Clean the filter as the manufacturer advises and make sure the cap is properly tight afterwards. Use the amount of detergent recommended for your water hardness — too much creates foam that finds every weak seal. Do not overload the drum, and leave the door ajar between washes so the seal can dry. A cheap leak detector puck under the machine will warn you early.
When to call us
Call if there is standing water, if the machine leaks during spin, or if water is anywhere near a socket or the consumer unit — isolate the machine at the plug and the supply valve first. A slow weep that only appears after a hot wash is worth booking before it becomes a flood. If you can see a water leak from ceiling below the machine, treat it as urgent and ask for emergency leak repair near me. And if the floor stays wet after the machine is isolated and dried, hidden water leak detection is the next step, because the source may not be the appliance at all.
Book a call-out
If the fault turns out to be internal, we explain the options and price before any further work. Ring us while the machine is still leaking and we will tell you how to stop water leak fast — usually the inlet valve behind the machine and the plug. Book online or call the office.

How the price works
We charge a booking fee to hold your slot, then an hourly rate for the work itself. The fee changes with how soon you need us; the hourly rate changes with the slot you choose. You approve the price before we start, so there is no surprise on the invoice.
Booked 14+ days ahead
£25 booking fee
then £85 per hour of labour
Best value. Book the slot now, pay the smallest booking fee.
Booked within 48 hours
£100 booking fee
then £65 per hour of labour
For jobs that can wait a day or two but not a fortnight.
Same-day call-out
£220 booking fee
then £45 per hour of labour
Urgent problems: standing water, no heat, no power, leaks.
Book the slot
Choose the window that suits you and pay the booking fee. That holds your place in the diary.
We diagnose on site
The engineer confirms the cause and tells you what the job involves and how long it should take.
You approve, we work
Nothing goes ahead until you agree the price. Labour is then charged per hour at your slot rate.
A washing machine that leaves water on the floor is one of the most common leaks we see, and one of the most avoidable if it is dealt with quickly. Hoses split, washers harden, door seals perish and filter caps work loose. We identify exactly which component is passing water, replace or reseat it, and check the machine through a full cycle so you know the floor stays dry.
What our customers say about our plumbing service
4.7 out of 5 from 11 reviews
Second time we have used them
What I appreciated was being told what was actually wrong before anyone started. Sorted in under 32 minutes and the invoice matched the quote to the penny.
Job: Loose Pipe Connections Repair
Worth the booking fee
Booked the £220 booking-fee slot on Tuesday and got a message confirming the time the same morning. The cause was explained, the price agreed before any work started, and the job was done in about 75 minutes. Clean and tidy when they left.
Job: Hidden Pipe Leak Repair
Turned up when they said
Turned up in the window they promised, walked me through the options (turns out the part had to be sourced locally), then cracked on. Everything was tested before they left. No mess, no drama, no surprise on the bill.
Job: Central Heating Leak Repair
Book Washing Machine Leak Repair
Tell us what is happening and choose a slot. If you are not sure this is the right job, use the diagnosis panel — it narrows the problem down before you book.
- Booking fee confirmed up front
- Hourly labour, agreed before work starts
- Same-day slots for urgent problems
Questions people ask about washing machine leak repair
Straight answers to the things customers ask most often before booking.
Should I use the machine before you arrive?
No. Isolate it at the plug and turn off the supply valve, then leave it. Running it again risks water reaching the floor structure or electrics, and it makes diagnosis harder.
Can you repair the machine, or do I need a new one?
Hoses, seals, filter caps and connections are straightforward repairs. If the drum bearing or outer drum has failed, replacement is often the sensible choice, and we will say so plainly rather than charging for a repair that will not last.
Why does it only leak sometimes?
Intermittent leaks usually relate to a specific part of the cycle — filling, draining or spinning. That pattern is useful, so note when you see the water. It often points straight to the faulty component.
Is the water under my machine dangerous?
It can be, if it reaches wiring or a socket. Switch the machine off at the wall and do not stand in water while touching electrics. Once isolated, the risk is mostly to flooring and units rather than to you.
Do you check the drainage connection as well?
Yes. A drain hose that sits too high, too low or loosely in the standpipe causes water to back up and spill. We check the routing and height as part of the visit.
Need washing machine leak repair sorted in Solihull?
Book a slot in the diary and pay only the booking fee up front. We confirm the rest before we start.

