Fence Repair Done First Time, With the Cause Fixed Not Just the Symptom in Sutton Coldfield
We assess what failed and why, repair posts and panels separately so you only pay for what is broken, and quote the full cost before we begin.
Booking fee plus hourly labour — the price is confirmed before any work starts.
What this costs
| Booked 14+ days ahead | £25 booking fee £85 per hour |
|---|---|
| Booked within 48 hours | £100 booking fee £65 per hour |
| Same-day call-out | £220 booking fee £45 per hour |
The booking fee secures the visit. Labour is then charged by the hour, so you only pay for the time the job actually takes.
Booking fee £25–£220
£25 + £85/hr booked 14+ days ahead, £100 + £65/hr inside 48 hours, £220 + £45/hr same day. Agreed before we arrive.
Covered under Fencing & Gates
Outdoor & Exterior › Fencing & Gates — one of 21 documented jobs in this section.
Same-day fence repair
Urgent jobs can often be booked for today. Ask when you book and we will confirm the slot before you pay anything.
15 service areas
Birmingham, Coventry, Dorridge and 12 more across the West Midlands.
Fence repair covers everything from a single rattling panel to a run of failing posts, and the difference between a repair that lasts and one you repeat every spring is diagnosis. This page explains how we approach repairs so you know what to expect from the visit.
Diagnosis Before Repair
Every repair visit starts with the question behind the question: not just what has broken, but why. A broken panel may be simply old — or it may be the panel downstream of a post that has started moving, in which case replacing the panel alone buys you a season. A sagging gate may need new hinges — or a post that needs re-firming, in which case new hinges fail again by autumn. We assess posts, panels, gravel boards and fixings as separate components, because they fail separately and repairing them as one lump job is how people pay for timber that still had years left. You get a plain-language account of what has failed, what is sound, and what the options are.
The Repairs We Do
Panels: replacing broken ones, re-hanging loose ones, matching the style of the existing run where suppliers still stock it. Posts: re-firming posts that have loosened in their sockets, fitting repair spurs where a post is sound above ground, and replacing posts that have rotted or cracked through at the base. Gravel boards: replacing the timber that lifts your panels clear of damp ground — often the cheapest way to slow rot along the whole run. Fixings: replacing rusted clips and nails with hardware that grips properly. Gates: hanging, adjusting and repairing as part of the boundary. Where a repair turns out to be a rebuild — most posts along a run failed, rot throughout — we will say so and quote it as a project rather than selling you a repair that cannot work.
Digging and Services
Post repairs that involve setting or resetting posts mean digging, and boundary lines are where buried pipes, cables and drains commonly run. We locate carefully and use detectors where appropriate, but no scan guarantees what is below. Utilities' plans and a safe dig approach are part of the process, and providing those plans is the customer's responsibility. We would rather adjust a post position than strike a service, and we will say if a planned dig needs to change.
Weather, Quoting and Permissions
External repairs need suitable conditions — we schedule sensibly and say plainly when weather must delay the work. The full cost of any repair is quoted and approved before we start, with parts quoted separately from labour, so you know exactly what you are approving. Boundary matters — the exact line of the fence, agreements with a neighbour, any permission that might apply — are the customer's responsibility to settle, and we will flag what may need confirming without promising compliance status.
Aftercare
A repaired fence stays healthy with an annual walk-round: check fixings each spring, keep soil and planting off the bottom edge, treat any bare saw cuts, and call early when something starts moving rather than waiting for it to fail. Early calls are always cheaper repairs.
When to Call Us
Call when any part of the fence has failed, is moving, or is rattling — and especially when you do not know why. When booking, tell us what has gone wrong, roughly how much of the run is affected, and whether the posts are timber or concrete.
You pay a booking fee when you book, and labour is charged hourly at a rate that depends on how soon you need the visit. The full cost is quoted and approved before we start, and parts are quoted separately.
How the price works
We charge a booking fee to hold your slot, then an hourly rate for the work itself. The fee changes with how soon you need us; the hourly rate changes with the slot you choose. You approve the price before we start, so there is no surprise on the invoice.
Booked 14+ days ahead
£25 booking fee
then £85 per hour of labour
Best value. Book the slot now, pay the smallest booking fee.
Booked within 48 hours
£100 booking fee
then £65 per hour of labour
For jobs that can wait a day or two but not a fortnight.
Same-day call-out
£220 booking fee
then £45 per hour of labour
Urgent problems: standing water, no heat, no power, leaks.
Book the slot
Choose the window that suits you and pay the booking fee. That holds your place in the diary.
We diagnose on site
The engineer confirms the cause and tells you what the job involves and how long it should take.
You approve, we work
Nothing goes ahead until you agree the price. Labour is then charged per hour at your slot rate.
Most fence problems are repairable, and most repair jobs fail when the cause gets ignored — a new panel hung on a failing post is money spent twice. Our visit diagnoses first, repairs honestly, and quotes everything for your approval before work starts.
What our customers say about our outdoor & exterior service
4.6 out of 5 from 10 reviews
Sorted the same day
Rang in the morning and they got to us in Wolverhampton by early afternoon. Very clear about what needed doing, what it would cost and what could wait. No pressure to add extras. Exactly the sort of tradesperson you want.
Job: Uneven Shed Base
Turned up when they said
Turned up in the window they promised, walked me through the options (turns out the previous installer had left the pipework awkward to get to), then cracked on. Everything was tested before they left. No mess, no drama, no surprise on the bill.
Job: Water-Damaged Patio
Good work, poor communication
Work itself was fine and tidy. Communication beforehand was patchy — I did not get the confirmation message and had to ring to check the slot. Would still use again.
Job: Sinking Driveway
Book Fence Repair
Tell us what is happening and choose a slot. If you are not sure this is the right job, use the diagnosis panel — it narrows the problem down before you book.
- Booking fee confirmed up front
- Hourly labour, agreed before work starts
- Same-day slots for urgent problems
Questions people ask about fence repair
Straight answers to the things customers ask most often before booking.
What fence repairs can I do myself?
Tightening fixings, replacing a single sound-panel swap, and treating timber are all reasonable DIY. The judgement calls — whether a post is sound below ground, whether a panel's failure points to something else, what lies beneath a post hole — are where DIY repairs go wrong. If a repair has already failed once, it is worth having the cause diagnosed.
What do you check during a fence repair visit?
The failed part first, then everything around it: the posts at ground level, the panels, the gravel boards and the fixings. We assess posts, panels and gravel boards as separate components so you only pay for what has actually failed, and we explain the cause before quoting the repair.
Do you ever advise replacing rather than repairing?
Yes, when the evidence says so. If most posts along a run have failed or rot has spread through the timber, a repair is money spent postponing a replacement, and we will say so plainly rather than quote a repair that cannot last. The decision is always yours, based on an honest assessment.
Is it a problem if my fence is on the boundary line with a neighbour?
Shared boundaries are common and workable, but the exact line, shared obligations and any permissions are matters between you and your neighbour — that responsibility rests with you as the customer. We will flag what may need confirming before work starts and will not promise compliance status. It is best to have any agreement settled before we begin.
How is fence repair priced?
You pay a booking fee when you book, and labour is charged hourly at a rate that depends on how soon you need the visit. The full cost of the work is quoted and approved before we start, and parts — panels, posts, fixings, gravel boards — are quoted separately from labour. Nothing proceeds until you have approved the price.
Need fence repair sorted in Sutton Coldfield?
Book a slot in the diary and pay only the booking fee up front. We confirm the rest before we start.