Shower running cold? We trace the fault and restore your hot water. in Shirley
Cold showers usually come down to the boiler, valve or supply. We diagnose the real cause and repair it properly.
Booking fee plus hourly labour — the price is confirmed before any work starts.
What this costs
| Booked 14+ days ahead | £25 booking fee £85 per hour |
|---|---|
| Booked within 48 hours | £100 booking fee £65 per hour |
| Same-day call-out | £220 booking fee £45 per hour |
The booking fee secures the visit. Labour is then charged by the hour, so you only pay for the time the job actually takes.
Booking fee £25–£220
£25 + £85/hr booked 14+ days ahead, £100 + £65/hr inside 48 hours, £220 + £45/hr same day. Agreed before we arrive.
Covered under Shower
Plumbing › Shower — one of 20 documented jobs in this section.
Same-day no hot water in shower
Urgent jobs can often be booked for today. Ask when you book and we will confirm the slot before you pay anything.
15 service areas
Birmingham, Coventry, Dorridge and 12 more across the West Midlands.
Why your shower has gone cold
Loss of hot water at the shower points to one of three places: the shower itself, the hot water system behind it, or the supply between them. Electric showers fail when their heating elements or thermal cut-outs trip. Mixer showers lose hot flow when the valve cartridge blocks with scale or debris. Combi boilers that deliver hot water to taps but not the shower suggest a different story again — often the diverter valve or a flow sensor.
The most common culprits
For mixer showers, a scale-blocked thermostatic cartridge is the leading cause, especially in hard water areas. Electric showers commonly suffer failed heating elements or tripped thermal cut-outs. At the system level, combi boilers can suffer diverter valve faults, while gravity systems may show a failing pump or an airlock in the hot pipework. Each has a different fix, which is why diagnosis comes first.
Why you should not just reset and hope
An electric shower that cuts out repeatedly is doing so to protect itself; repeatedly resetting without finding why can turn a repairable fault into a replacement. A boiler that is struggling with a diverter fault will usually escalate too. There is also a safety angle — scalding or wildly fluctuating temperatures often accompany hot water faults, and that is not something to leave untested in a family bathroom.
How we diagnose it
We start by checking the obvious: is hot water reaching the taps elsewhere in the house? That single question splits the problem neatly. If taps run hot, the fault is in the shower or its supply — we then test the valve, filters and cartridge, or the heating elements of an electric shower. If taps run cold too, the fault sits with the boiler or cylinder, and we will explain what we found and the right next step, whether that is a repair we can do or a specialist you need. Either way you leave the visit knowing the cause.
How we fix it
Where the fault is within the shower, the fix is usually same-day: a replacement cartridge, cleaned inlet filters, renewed elements, or reset thermal cut-outs — with the underlying cause addressed so it does not recur next week. Scale-blocked parts are cleaned and refitted where cleaning will genuinely last; where it will not, we recommend the replacement and say why. Where the boiler is responsible, we will tell you plainly, and arrange the appropriate repair or advise on a gas-safe engineer. Every job ends with the shower run through its full temperature range in front of you.
Prevention tips
In hard water areas, scale is the enemy of both valves and elements — periodic servicing keeps them clear. A shower head that is easy to remove makes descaling a five-minute job rather than a chore. Do not ignore a shower that fluctuates in temperature; it usually precedes total failure. And if your boiler is more than a decade old, an annual service is the cheapest insurance against a cold winter morning.
When to call us
Call as soon as the shower runs cold or the temperature becomes unreliable. Early diagnosis keeps most repairs simple.
Book your diagnosis today
Send us a message or call to arrange a time that suits you. We will find out why the hot water has gone, fix what we can fix on the spot, and make sure your next shower is a hot one.
How the price works
We charge a booking fee to hold your slot, then an hourly rate for the work itself. The fee changes with how soon you need us; the hourly rate changes with the slot you choose. You approve the price before we start, so there is no surprise on the invoice.
Booked 14+ days ahead
£25 booking fee
then £85 per hour of labour
Best value. Book the slot now, pay the smallest booking fee.
Booked within 48 hours
£100 booking fee
then £65 per hour of labour
For jobs that can wait a day or two but not a fortnight.
Same-day call-out
£220 booking fee
then £45 per hour of labour
Urgent problems: standing water, no heat, no power, leaks.
Book the slot
Choose the window that suits you and pay the booking fee. That holds your place in the diary.
We diagnose on site
The engineer confirms the cause and tells you what the job involves and how long it should take.
You approve, we work
Nothing goes ahead until you agree the price. Labour is then charged per hour at your slot rate.
A shower that suddenly runs cold is disruptive and often the first sign of a deeper fault with your boiler, shower valve or hot supply. We diagnose whether the problem lies with the shower itself or the system feeding it, then carry out the repair.
What our customers say about our plumbing service
4.7 out of 5 from 11 reviews
Second time we have used them
What I appreciated was being told what was actually wrong before anyone started. Sorted in under 32 minutes and the invoice matched the quote to the penny.
Job: Loose Pipe Connections Repair
Worth the booking fee
Booked the £220 booking-fee slot on Tuesday and got a message confirming the time the same morning. The cause was explained, the price agreed before any work started, and the job was done in about 75 minutes. Clean and tidy when they left.
Job: Hidden Pipe Leak Repair
Turned up when they said
Turned up in the window they promised, walked me through the options (turns out the part had to be sourced locally), then cracked on. Everything was tested before they left. No mess, no drama, no surprise on the bill.
Job: Central Heating Leak Repair
Book No Hot Water in Shower
Tell us what is happening and choose a slot. If you are not sure this is the right job, use the diagnosis panel — it narrows the problem down before you book.
- Booking fee confirmed up front
- Hourly labour, agreed before work starts
- Same-day slots for urgent problems
Questions people ask about no hot water in shower
Straight answers to the things customers ask most often before booking.
Why is my shower cold but the kitchen tap runs hot?
That combination points to a fault within the shower or its supply rather than the boiler — commonly a blocked cartridge, closed isolating valve, or failed element in an electric shower. We test the shower components directly to confirm the cause.
Is this a boiler problem or a shower problem?
The quickest test is the hot taps: if they run hot, the boiler is working and the shower is at fault; if not, the hot water system is the issue. We carry out that test first during the visit so you are not paying to replace the wrong thing.
How is the work priced?
You pay a booking fee when you book, and labour is charged hourly at a rate that depends on how quickly you need us. The full cost of the work is quoted before we start, so you approve it before any tools come out.
Is a temperature-fluctuating shower dangerous?
It can be. Sudden temperature swings can scald, especially for children and older relatives. Fluctuation often signals a failing thermostatic cartridge, which also tends to precede total loss of hot water, so it is worth having it looked at promptly.
Can an electric shower's heating element be replaced?
Often yes. Many electric shower elements and thermal cut-outs can be replaced, and we check whether your model supports it. If the unit is old and parts are unavailable, we will say so honestly and talk you through a like-for-like replacement.
Need no hot water in shower sorted in Shirley?
Book a slot in the diary and pay only the booking fee up front. We confirm the rest before we start.