Find the reason some radiators are staying cold in Shirley
We assess the radiator, accessible valves and relevant system symptoms, then explain suitable options and any further work before proceeding.
Booking fee plus hourly labour — the price is confirmed before any work starts.
What this costs
| Booked 14+ days ahead | £25 booking fee £85 per hour |
|---|---|
| Booked within 48 hours | £100 booking fee £65 per hour |
| Same-day call-out | £220 booking fee £45 per hour |
The booking fee secures the visit. Labour is then charged by the hour, so you only pay for the time the job actually takes.
Booking fee £25–£220
£25 + £85/hr booked 14+ days ahead, £100 + £65/hr inside 48 hours, £220 + £45/hr same day. Agreed before we arrive.
Covered under Radiators
Heating & Radiators › Radiators — one of 21 documented jobs in this section.
Same-day some radiators not working
Urgent jobs can often be booked for today. Ask when you book and we will confirm the slot before you pay anything.
15 service areas
Birmingham, Coventry, Dorridge and 12 more across the West Midlands.
When only some radiators fail, the working ones provide useful clues about where heat is being lost or restricted. We compare the affected rooms and check valves and circulation before deciding whether bleeding, balancing or further repair is needed.
What the symptoms can tell you
Make a simple list of which radiators heat, which remain cold and whether the problem changes between heating cycles. A group of cold radiators may share a branch or control, while a single failed emitter is more likely to have a local issue; neither pattern is conclusive without inspection. Recent valve changes, decorating, draining or a change in heating controls can also help narrow the possibilities.
How we assess the radiator
At the visit we compare temperatures across working and non-working radiators, check accessible valves and discuss the system's history. Depending on the layout and symptoms, we may look at air, restrictions, balancing or water-side circulation components. If the fault appears to involve gas combustion, flue safety or other gas work, we do not proceed with that work and recommend a Gas Safe registered engineer.
Repair options and scope
The next step depends on the evidence and the condition of the accessible fittings. We explain whether a suitable water-side adjustment or repair is possible, whether compatible parts or materials are needed, and what limitations apply. If the symptoms point to a wider circulation fault, inaccessible pipework or work beyond the agreed visit, we set out the options and quote any additional scope before proceeding. No repair is assumed to be possible until checks support it.
What a careful assessment can establish
Our aim is to make the diagnosis understandable, not to recommend the largest possible job. We describe which checks point towards a local issue, what alternative explanations remain and whether the system should be observed during another heating cycle. A single visit cannot reveal every concealed pipe route or intermittent fault, and some repairs depend on obtaining the correct compatible part. Where that is the case, we can identify what is needed and provide a separate quote before arranging the next stage. If the evidence suggests a gas-side or combustion safety matter, it is outside our scope and must be handled by a Gas Safe registered engineer. We do not open or adjust gas boiler components as part of radiator work.
Safety, access and clear approval
Any repair depends on the system being safely isolatable and the fittings being in serviceable condition. If access is restricted, a joint is badly corroded or the fault extends beyond the visible area, we explain what further work is needed rather than taking an unsafe shortcut. We do not promise that every fault can be repaired in the first visit.
Aftercare and next steps
The final checks depend on the work agreed and the system's condition. We explain what was adjusted or replaced, identify any remaining symptoms and set out whether further investigation is advisable. Please retain model or part details where relevant and tell us promptly if water appears or performance changes after the system has run.
Booking and approval
When you contact us, give the job title, the number of affected radiators, when the issue happens and any leak or unusual sound. For installation, replacement or relocation, include radiator dimensions, model details and photos of visible pipework. We serve the West Midlands; availability depends on notice, and same-day visits are not guaranteed. The booking fee is paid when booking, with the hourly labour rate dependent on how soon you need the visit. Before work starts, you receive the full cost for approval. Parts and materials can be identified and quoted separately, and larger work may need a separate quote or further visit.
How the price works
We charge a booking fee to hold your slot, then an hourly rate for the work itself. The fee changes with how soon you need us; the hourly rate changes with the slot you choose. You approve the price before we start, so there is no surprise on the invoice.
Booked 14+ days ahead
£25 booking fee
then £85 per hour of labour
Best value. Book the slot now, pay the smallest booking fee.
Booked within 48 hours
£100 booking fee
then £65 per hour of labour
For jobs that can wait a day or two but not a fortnight.
Same-day call-out
£220 booking fee
then £45 per hour of labour
Urgent problems: standing water, no heat, no power, leaks.
Book the slot
Choose the window that suits you and pay the booking fee. That holds your place in the diary.
We diagnose on site
The engineer confirms the cause and tells you what the job involves and how long it should take.
You approve, we work
Nothing goes ahead until you agree the price. Labour is then charged per hour at your slot rate.
When only some radiators fail, the working ones provide useful clues about where heat is being lost or restricted. We compare the affected rooms and check valves and circulation before deciding whether bleeding, balancing or further repair is needed. We check the likely causes and accessible water-side components, then explain what a visit can establish and which repair options fit the findings. Any parts, wider work or further visits are discussed and quoted before work begins.
What our customers say about our heating & radiators service
5 out of 5 from 10 reviews
Fast, tidy and friendly
Booked the £220 booking-fee slot on Tuesday and got a message confirming the time the same morning. The cause was explained, the price agreed before any work started, and the job was done in about 46 minutes. Clean and tidy when they left.
Job: No Heating from Boiler
Turned up when they said
What I appreciated was being told what was actually wrong before anyone started. Sorted in under 46 minutes and the invoice matched the quote to the penny.
Job: Expansion Vessel Fault
Exactly what was quoted
I had put off sorting this for months because I expected a runaround. Quoted the booking fee plus hourly rate upfront, stuck to it, and actually found the underlying cause rather than just clearing the symptom. Worked neatly and hoovered up afterwards.
Job: Airlock in Hot Water System
Book Some Radiators Not Working
Tell us what is happening and choose a slot. If you are not sure this is the right job, use the diagnosis panel — it narrows the problem down before you book.
- Booking fee confirmed up front
- Hourly labour, agreed before work starts
- Same-day slots for urgent problems
Questions people ask about some radiators not working
Straight answers to the things customers ask most often before booking.
What information should I collect?
List which radiators heat, which stay cold and whether the problem affects a whole floor or one room. Mention recent draining, decorating or valve changes. We explain the safe next step before work proceeds.
What does the visit include?
We compare radiator temperatures, inspect accessible valves and consider air, balance, restrictions and circulation. We explain the next step after the pattern is assessed. We explain the safe next step before work proceeds.
Can you fix the gas boiler?
We never carry out gas work. We can assess non-gas water-side or electrical scope and refer gas-side or flue safety issues to a Gas Safe registered engineer. We explain the safe next step before work proceeds.
Why do several radiators fail together?
They may share a branch, control or circulation issue, but the layout and symptoms matter. Inspection is needed before identifying the cause. We explain the safe next step before work proceeds.
How is the price worked out?
A booking fee is paid when booking, and the hourly labour rate depends on how soon you need the visit. We quote the full cost for the agreed work and you approve it before work starts; materials or parts can be identified and quoted separately. We explain the safe next step before work proceeds.
Need some radiators not working sorted in Shirley?
Book a slot in the diary and pay only the booking fee up front. We confirm the rest before we start.

