Burst pipe repair that lasts: cut out the failure, renew the section, test it in Kenilworth
A proper repair means sound pipe either side of the split, correct fittings and a pressure test before we leave, not a clamp and a hope.
Booking fee plus hourly labour — the price is confirmed before any work starts.
What this costs
| Booked 14+ days ahead | £25 booking fee £85 per hour |
|---|---|
| Booked within 48 hours | £100 booking fee £65 per hour |
| Same-day call-out | £220 booking fee £45 per hour |
The booking fee secures the visit. Labour is then charged by the hour, so you only pay for the time the job actually takes.
Booking fee £25–£220
£25 + £85/hr booked 14+ days ahead, £100 + £65/hr inside 48 hours, £220 + £45/hr same day. Agreed before we arrive.
Covered under Pipework
Plumbing › Pipework — one of 16 documented jobs in this section.
Same-day emergency burst pipe repair
Urgent jobs can often be booked for today. Ask when you book and we will confirm the slot before you pay anything.
15 service areas
Birmingham, Coventry, Dorridge and 12 more across the West Midlands.
Why pipes split in the first place
Copper fails from the inside out. Corrosion thins the wall until the pressure finds a weak point, often at a bend or just downstream of a soldered elbow where the pipe was overheated during installation. Plastic pipe fails differently: it becomes brittle with age and sunlight, and cracks at a fitting where an insert was left out or the pipe was not pushed fully home. Mechanical damage is common too, a nail through a floorboard, a pipe crushed against a joist, a compression nut overtightened until the olive split the tube. Freezing remains the classic cause in unheated spaces. In almost every case the failure has been developing quietly, which is why the repair needs to deal with the condition of the pipe, not only the hole.
Why a quick patch usually comes back
A rubber clamp or a resin bandage spreads load over a small area and relies on the pipe wall holding. On corroded copper the wall is thinnest right where the split is, so the clamp sits on the weakest part of the run and the next failure is often within a few centimetres. Tape and sealant do not cope with mains pressure and will weep again once the system is hot. Patching also leaves the original fault in place: an unsupported span still flexes, a badly aligned joint still strains, and a pipe that froze once will freeze again. The result is a second call-out, a second lot of water, and often a bigger opening in the fabric of the building.
How we assess the repair
We start by identifying the pipe's material, diameter and what it serves, because that decides the fittings we use. Then we check the condition of the pipe either side of the failure: scraping back copper to bright metal shows whether the wall is still sound, and flexing plastic shows whether it has gone brittle. We look at support and alignment, at how the pipe passes through joists or walls, and at whether earlier repairs are nearby. On concealed runs we confirm the extent of the damage before cutting, so the opening in plaster or flooring is only as large as the work requires. You get a clear recommendation: a local section replacement, a longer renewal, or occasionally a joint remake where nothing else has failed.
How the repair is carried out
The supply is isolated and the section drained. We cut back to clean, sound pipe on both sides of the split and remove any old joint or repair within that span. The new length goes in with the correct fittings for the material: soldered or press-fit for copper, manufacturer's fittings with inserts for plastic, and a proper coupling rather than a reducer where sizes differ. The pipe is clipped and supported so it is not carrying its own weight across a gap, and any sleeve through masonry is renewed. Then the section is pressure tested, the supply restored slowly, and every joint checked with the system at working pressure and, on heating circuits, at temperature. We run the nearby taps and appliances to confirm flow, and leave the area dry.
Reducing the chance of a repeat
Lag pipes in cold spaces and draught-proof where they enter the building. Keep loft insulation over the pipes rather than under them, and do not block the gaps that let warm air reach them. Avoid hanging anything from pipework and never use a pipe as an earth. If a run has been repaired more than once, budget for renewing the whole leg rather than another patch. Keep the stopcock working, and if the property has very high mains pressure, fit a regulator. Where pipework is old and thin, a planned replacement of the worst runs costs far less than repeated escapes.
When to call us
Call if the pipe is still leaking after a temporary repair, if the split is on a supply pipe rather than a waste, if the pipe is copper and feels thin or shows green crusting, or if the failure is in a wall, ceiling or solid floor. Also call if you have had more than one burst on the same run in a few years; that pattern usually means the pipework needs renewing rather than repairing. A leaking waste pipe under a sink can be a booked visit; a pressurised supply pipe cannot.
Book a call-out
Tell us the pipe material if you know it, where the split is and whether the water is isolated. Our engineer will confirm the burst pipe repair approach and the price before starting work. Book a visit and we will repair the pipe on the day wherever the parts allow.

How the price works
We charge a booking fee to hold your slot, then an hourly rate for the work itself. The fee changes with how soon you need us; the hourly rate changes with the slot you choose. You approve the price before we start, so there is no surprise on the invoice.
Booked 14+ days ahead
£25 booking fee
then £85 per hour of labour
Best value. Book the slot now, pay the smallest booking fee.
Booked within 48 hours
£100 booking fee
then £65 per hour of labour
For jobs that can wait a day or two but not a fortnight.
Same-day call-out
£220 booking fee
then £45 per hour of labour
Urgent problems: standing water, no heat, no power, leaks.
Book the slot
Choose the window that suits you and pay the booking fee. That holds your place in the diary.
We diagnose on site
The engineer confirms the cause and tells you what the job involves and how long it should take.
You approve, we work
Nothing goes ahead until you agree the price. Labour is then charged per hour at your slot rate.
Once the water is off, the real question is how the pipe gets repaired. A clamp or a wrap will hold for a while, but a split pipe has usually failed because the metal or plastic around it is tired. We cut back to sound pipe, renew the section with matching material and proper fittings, then test it under working pressure.
What our customers say about our plumbing service
4.7 out of 5 from 11 reviews
Second time we have used them
What I appreciated was being told what was actually wrong before anyone started. Sorted in under 32 minutes and the invoice matched the quote to the penny.
Job: Loose Pipe Connections Repair
Worth the booking fee
Booked the £220 booking-fee slot on Tuesday and got a message confirming the time the same morning. The cause was explained, the price agreed before any work started, and the job was done in about 75 minutes. Clean and tidy when they left.
Job: Hidden Pipe Leak Repair
Turned up when they said
Turned up in the window they promised, walked me through the options (turns out the part had to be sourced locally), then cracked on. Everything was tested before they left. No mess, no drama, no surprise on the bill.
Job: Central Heating Leak Repair
Book Emergency Burst Pipe Repair
Tell us what is happening and choose a slot. If you are not sure this is the right job, use the diagnosis panel — it narrows the problem down before you book.
- Booking fee confirmed up front
- Hourly labour, agreed before work starts
- Same-day slots for urgent problems
Questions people ask about emergency burst pipe repair
Straight answers to the things customers ask most often before booking.
Can you repair the pipe without turning off water to the whole house?
In most cases yes. We isolate the smallest section we can, which usually means the property is off for the duration of the work rather than all day. On a mains supply there may be no isolating valve, in which case we use the outside boundary stopcock or fit one while we are there.
Do you carry the parts to repair it on the first visit?
Our vans carry common copper and plastic pipe sizes, fittings, olives, inserts and isolation valves, which covers most domestic bursts. Unusual sizes, old imperial pipe or specialist fittings may need a second visit, and we will tell you at the time rather than improvise.
Will the repair be visible afterwards?
The pipework will be visible where it was before, but it will be a neat new section rather than a clamp. If the pipe was boxed in or buried, we leave the opening clean and ready for making good; we do not plaster or redecorate.
Is a plastic push-fit repair as good as copper?
Both are reliable when installed correctly and matched to the pipe. The important thing is using the right fitting for the material and inserting the pipe fully home with the correct insert. We will use whichever suits the existing pipework, and explain the choice.
What if the pipe bursts again somewhere else?
That is worth a conversation rather than another repair. Repeated failures on one run usually mean the pipe is at the end of its life, and renewing the leg is more economical than paying for individual repairs. We can quote for that after the immediate work is done.
Need emergency burst pipe repair sorted in Kenilworth?
Book a slot in the diary and pay only the booking fee up front. We confirm the rest before we start.

