Get a cold radiator checked before guessing at the cause in Kenilworth

We assess the radiator, accessible valves and relevant system symptoms, then explain suitable options and any further work before proceeding.

Booking fee plus hourly labour — the price is confirmed before any work starts.

See how the price works

What this costs

Booked 14+ days ahead£25 booking fee
£85 per hour
Booked within 48 hours£100 booking fee
£65 per hour
Same-day call-out£220 booking fee
£45 per hour

The booking fee secures the visit. Labour is then charged by the hour, so you only pay for the time the job actually takes.

Booking fee £25–£220

£25 + £85/hr booked 14+ days ahead, £100 + £65/hr inside 48 hours, £220 + £45/hr same day. Agreed before we arrive.

Covered under Radiators

Heating & Radiators › Radiators — one of 21 documented jobs in this section.

Same-day radiator not heating

Urgent jobs can often be booked for today. Ask when you book and we will confirm the slot before you pay anything.

15 service areas

Birmingham, Coventry, Dorridge and 12 more across the West Midlands.

A radiator that stays cold while the heating is on can leave a room uncomfortable and may point to a local valve, trapped air or a wider circulation issue. We check the radiator in context with the rest of the system before recommending a remedy.

What the symptoms can tell you

First note whether the whole radiator is cold or whether warmth reaches only one area, and whether other radiators heat normally. A completely cold panel may have a closed or seized valve, air preventing circulation, or little hot water reaching that branch. If neighbouring rooms also lack heat, the cause may sit further back in the heating circuit rather than in this radiator alone.

How we assess the radiator

During the visit we compare pipe temperatures, inspect accessible valve operation and consider system pressure and circulation symptoms. We ask when the fault began and whether recent work, a boiler reset or a change to heating controls preceded it. These clues help distinguish a local restriction from a control or system-wide fault; no part is assumed faulty before checks support that conclusion.

Repair options and scope

Depending on the findings, the work may involve freeing or replacing an accessible valve, bleeding the radiator, addressing a blockage or arranging further investigation of water-side controls and circulation. We explain what can be completed in the booked visit and quote separately for parts or larger work. Gas-side boiler work is outside our scope; suspected combustion, flue or gas safety issues are referred to a Gas Safe registered engineer.

Why the diagnosis matters

The same symptom can have several explanations, which is why we look at the sequence of events as well as the component itself. Whether the problem is new, intermittent or gradually worsening can change which checks are useful. We ask about recent adjustments, water loss, heating interruptions and any work carried out nearby. That context helps avoid treating a visible symptom as proof of a particular failed part. We also consider the limits of an initial visit: concealed pipework, inaccessible joints and faults that appear only under different operating conditions may need a further appointment. If that applies, we describe what evidence is still needed and agree a sensible next step rather than extending the job without your approval. Parts are not assumed to be on hand or included in the labour charge.

Safety, access and clear approval

Any repair depends on the system being safely isolatable and the fittings being in serviceable condition. If access is restricted, a joint is badly corroded or the fault extends beyond the visible area, we explain what further work is needed rather than taking an unsafe shortcut. We do not promise that every fault can be repaired in the first visit.

Aftercare and next steps

The final checks depend on the work agreed and the system's condition. We explain what was adjusted or replaced, identify any remaining symptoms and set out whether further investigation is advisable. Please retain model or part details where relevant and tell us promptly if water appears or performance changes after the system has run.

Booking and approval

When you contact us, give the job title, the number of affected radiators, when the issue happens and any leak or unusual sound. For installation, replacement or relocation, include radiator dimensions, model details and photos of visible pipework. We serve the West Midlands; availability depends on notice, and same-day visits are not guaranteed. The booking fee is paid when booking, with the hourly labour rate dependent on how soon you need the visit. Before work starts, you receive the full cost for approval. Parts and materials can be identified and quoted separately, and larger work may need a separate quote or further visit.

How the price works

We charge a booking fee to hold your slot, then an hourly rate for the work itself. The fee changes with how soon you need us; the hourly rate changes with the slot you choose. You approve the price before we start, so there is no surprise on the invoice.

Booked 14+ days ahead

£25 booking fee

then £85 per hour of labour

Best value. Book the slot now, pay the smallest booking fee.

Booked within 48 hours

£100 booking fee

then £65 per hour of labour

For jobs that can wait a day or two but not a fortnight.

Same-day call-out

£220 booking fee

then £45 per hour of labour

Urgent problems: standing water, no heat, no power, leaks.

1

Book the slot

Choose the window that suits you and pay the booking fee. That holds your place in the diary.

2

We diagnose on site

The engineer confirms the cause and tells you what the job involves and how long it should take.

3

You approve, we work

Nothing goes ahead until you agree the price. Labour is then charged per hour at your slot rate.

A radiator that stays cold while the heating is on can leave a room uncomfortable and may point to a local valve, trapped air or a wider circulation issue. We check the radiator in context with the rest of the system before recommending a remedy. We check the likely causes and accessible water-side components, then explain what a visit can establish and which repair options fit the findings. Any parts, wider work or further visits are discussed and quoted before work begins.

What our customers say about our heating & radiators service

5 out of 5 from 10 reviews

Fast, tidy and friendly

Booked the £220 booking-fee slot on Tuesday and got a message confirming the time the same morning. The cause was explained, the price agreed before any work started, and the job was done in about 46 minutes. Clean and tidy when they left.

Job: No Heating from Boiler

Turned up when they said

What I appreciated was being told what was actually wrong before anyone started. Sorted in under 46 minutes and the invoice matched the quote to the penny.

Job: Expansion Vessel Fault

Exactly what was quoted

I had put off sorting this for months because I expected a runaround. Quoted the booking fee plus hourly rate upfront, stuck to it, and actually found the underlying cause rather than just clearing the symptom. Worked neatly and hoovered up afterwards.

Job: Airlock in Hot Water System

Book Radiator Not Heating

Tell us what is happening and choose a slot. If you are not sure this is the right job, use the diagnosis panel — it narrows the problem down before you book.

  • Booking fee confirmed up front
  • Hourly labour, agreed before work starts
  • Same-day slots for urgent problems

Questions people ask about radiator not heating

Straight answers to the things customers ask most often before booking.

Can I check anything before booking?

Check the heating controls are calling for heat and note whether other radiators work. Do not dismantle valves or open a boiler casing. We explain the safe next step before work proceeds.

What will you inspect?

We compare the cold radiator with working emitters and check accessible valves, pipe temperatures and the symptoms you report. The findings determine whether a local repair or wider investigation is appropriate. We explain the safe next step before work proceeds.

Do you repair gas boilers?

We do not carry out gas work. We can assess non-gas water-side or electrical symptoms within scope, and refer gas-side or combustion concerns to a Gas Safe registered engineer. We explain the safe next step before work proceeds.

Could bleeding solve a cold radiator?

It may help if air is preventing circulation, but a closed valve, blockage or wider fault can cause the same symptom. We check the pattern before recommending bleeding. We explain the safe next step before work proceeds.

How is the price worked out?

A booking fee is paid when booking, and the hourly labour rate depends on how soon you need the visit. We quote the full cost for the agreed work and you approve it before work starts; materials or parts can be identified and quoted separately. We explain the safe next step before work proceeds.

Need radiator not heating sorted in Kenilworth?

Book a slot in the diary and pay only the booking fee up front. We confirm the rest before we start.